Roles and Responsibilities:

• Racking and stacking of systems like servers in the Data Center
• Managing of decommissioning of IT equipment
• Assessment and solving of hardware failures
• SAN cabling and racking of related equipment etc.
• Server hardware and related software 3rd level support using e.g. CIMC, iDRAC, UCSM, Putty, KVM, Command, SNOW, …
• Test, analysis and supply of new server hardware and related software
• Escalation management to external suppliers for the area of server and memory hardware
• Handling and solving of incidents and problems of the Data Center monitoring systems like high temperature, battery failure of UPS, …
• Supplying training for access to Data Center facilities and issuing of master cards
• Accompanying of third-party access to the Data Center
• Preparing and signing the qualification of Data Centers and its reviews according to Boehringer Ingelheim SOPs
• Participation in Disaster Recovery Tests in Ingelheim, Biberach and Vienna including its preparation and taking care of onsite activities related to it. Disaster Recovery Tests normally take place once a year per site during the weekend.
• Responsible to make sure Data Center is in a proper state and fulfills the Data Center qualification requirements.

Mo.: +49 7195 7796997 | Mail: apply@eurocollab.com